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Technical Support

helpdeskPLR’s managed support solutions provide your business with the technical expertise you need to keep your business-critical IT systems up and running 24/7.

Support can be provided on an hourly rate, daily rate or annual support contract, and gives you access to services such as:

  • Telephone, email and on-site support
  • A quick response 24/7 from highly qualified and experienced technicians
  • Expertise with all software, hardware and computer networking and products from all major manufacturers, as well as data centre management, web and application hosting support
  • Real-time system monitoring and response
  • IT Help Desk and user support, as well as emergency or temporary IT support coverage

We also offer regular health checks to make sure your systems are operating reliably and efficiently, are virus-free and that your files are properly managed and backed up. And our IT consultants are always available to discuss how your IT system can better support your business needs, help streamline your operations and even help save you money.