We are here to make your domain name registration as easy as possible.
CALL US NOW ON 0208 445 1780 to discuss your requirements or email firstname.lastname@example.org
For abuse complaints, please email: email@example.com
We will respond to you within 2 working days, and will expect to resolve your query within 7 working days.
For Nominet’s Terms and Conditions, please visit: http://www.nominet.org.uk/go/terms
Our Customer Care Principles
We are committed to offering exceptional service – and will do all we can to make sure you’re satisfied with the products, services and support we offer.
We make it easy for our clients to do business with us:
We solve our clients’ problems
Complaints & Escalation
We strive to provide exceptional customer support experience, and we are aware that from time to time we may fall short. Our teams and staff are trained to take full ownership of any issues you may have, and work to resolve your queries or requests, in a timely fashion.
Should you feel at any time that we have not delivered to your expectation, please call our management team on 0208 445 1780 or email firstname.lastname@example.org, and we will escalate your complaint internally to our management who will do everything possible to resolve your query.
If having escalated to our management team, you still feel that we have not dealt with your issue satisfactorily, you may address further complaints to Nominet at this address: http://www.nominet.uk/resources/complaints/